01 / UNDERSTAND THE STARTING POINT
A free audit.
A clearer direction.
Start with what a potential customer can see on your Google Business Profile. Then decide where a closer look would be useful.
- No passwords or sign-in codes requested by PLS
- No edits to your profile without permission
- No automatic enrollment in paid services
YOUR FIRST STEP
Start your free audit
Continue to the Otto-branded audit page to find your business and choose your search details. You decide when to start the audit there.
Continue to LightAuditYou’re continuing to audit.otto.promisedlandsolutions.net. The sample below is illustrative; actual findings will vary.
See the illustrative sample Contact PLS about your profileWHAT HAPPENS NEXT
Learn first.
Choose the work second.
The audit is an introduction. It is not a complete verification of every profile setting, a ranking guarantee or permission for us to manage your account.
If you want help, we discuss the findings and agree a separate scope for Profile Fix or Otto. Actual findings depend on your business and chosen search details.
EXAMPLE BUSINESS
Cedar Vale Plumbing
Fictional business · no live profile data
Conceptual preview only. Not the full audit’s six 7 × 7 grids.
WHERE WE WOULD START
Check hours, contact details and service area.
FIRST PRIORITYReview services, categories and useful photos.
Check the website and inquiry path.
STRAIGHT ANSWERS
Before you
get started.
Your profile. Your decisions.
A clear scope before any paid work.
What does the introductory audit cover?
It is a starting point for understanding your public Google Business Profile. We use it to begin a conversation about gaps and priorities. The Otto-branded audit page guides you through finding your business and choosing search details. The sample on this site is an illustration, not a promise of specific report fields or turnaround.
Do you need my Google password?
No. Do not send passwords or sign-in codes. We do not request account access for the introductory audit. If you later choose managed work, we agree the scope and arrange the appropriate manager invitation. You retain ownership.
Is Google Business Profile free?
Yes. Google provides Business Profile at no charge. PLS charges for agreed assessment, setup, improvement and ongoing management services. We are an independent service provider, not Google.
What does it cost to fix or manage my profile?
The introductory audit is free. Otto is $500/month for ongoing maintenance, posting and management. Any initial Profile Fix or additional services are discussed separately. We confirm the detailed scope, posting cadence and service terms before paid work begins.
Can you guarantee more calls or a top ranking?
No. Search visibility varies with location, competition and Google’s systems. We focus on accurate information, useful content and agreed improvements. We will distinguish the work completed from any observed changes in performance.
How do you handle reviews?
We can help you request honest feedback and prepare responses within your approved scope. We do not offer incentives, filter requests to happy customers, or tell people what to write. Replies on your behalf require your permission.
Am I committed to ongoing care after the audit?
No. Reviewing your profile does not enroll you in Otto or authorize edits. You choose whether to discuss a fix, ongoing care, or neither. Any paid work starts with a separate agreement.